Hotline Satisfaction Survey

Please fill out our Hotline Satisfaction Survey to help us improve our services.

1. The volunteer clearly understood the problem presented.

poor Fair Good excellent

2. Your satisfaction with our system for handling your call.

Poor Fair Good Excellent

3. The volunteer created a comfortable and open path for communication.

Poor Fair Good Excellent

4. The volunteer made sure you were safe.

Poor Fair Good Excellent

5. At the conclusion of the phone call, you had options and felt more empowered to take advantage of those options

Poor Fair Good Excellent

6. The referrals you received were appropriate and accurate.

Poor Fair Good Excellent

7. The volunteer was easy to understand.

Poor Fair Good Excellent

8. The volunteer was professional and courteous.

Poor Fair Good Excellent

Please add any other information you feel would be helpful for quality assurance purposes.

Any information collected and processed is treated with the utmost confidentiality. We will not sell or rent out any personal information gathered from clients.